FAQ
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Where are you located? How do I get in touch?
We are located at 34 13th Ave NE Suite 102, MPLS, MN, 55413
Phone: (612) 331-9055
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Where should I park?
There are 2 FREE parking lots! One is attached to our building and the other is across the street. All street parking is also free.
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How far in advance should I book my appointment?
We do our very best to accommodate our clients schedules. Sometimes we can get you in the day of your appointment request. Other times, you may have to wait a few days or a week. We are busiest on or around holidays (including spring break). Our evening and weekend appointments tend to book in before weekday spots. If you're working with limited availability, please schedule as far in advance as possible.
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What payment types do you accept?
We accept Visa, MasterCard, Discover, Apple Pay, and cash.
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What is the standard gratuity for your services?
Clients tip as much or as little as they please. We are able to add a tip onto a card, however service providers do appreciate cash. Tips are always appreciated but never expected.
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What products do you sell/use at your salon?
We are very proud to offer Dermalogica as our only skin care line. We carry high-quality waxing aftercare products; Finipil, FUR, and PFB Vanish. We also offer a selection of Moroccanoil body products.
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What's your cancellation policy and why do I need to have a card on file?
We require a credit card to reserve appointments for new clients who are booking long appointments or any reservation made for a guest. You may also be asked to leave a card on file if you have a history of no shows or last minute cancellations. If a 24-hour notice of cancellation is not provided, it is our policy to charge the card for the entire amount of the service.
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I'm only minutes late, why can't I get in for my appointment time?!
We always will get you in if there's time, space and staff to accommodate you. Because most of our waxing appointments are 15 minutes long, sometimes being 5 or 10 minutes late means you've missed your appointment. If you are told that you are too late for your appointment, it is never personal. Being turned away for lateness simply means we cannot do the service without making other clients late.